Support
Need help getting the scream to scream?
Contact: support@thescreamscreen.com
If you run into an issue with Scream Screens, send a message and include enough detail for us to reproduce the problem quickly.
Helpful details to include
- Your device model
- Your iPhone or Android version
- The app version
- A short description of what went wrong
- Screenshots if they help explain it
Common help topics
- App monitoring or Screen Time permissions are not enabled
- Microphone permission is blocked for custom scream recording
- Sound or vibration settings are not configured as expected
- The selected reaction mode or scream choice needs to be updated
- Premium purchase or restore is not appearing on iPhone
Response time
Typical response time is 1 to 3 business days.
Privacy
You can review the privacy policy here: Scream Screens Privacy Policy.
Terms
Terms of Service: Scream Screens Terms of Service.