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Need help getting the scream to scream?

Contact: support@thescreamscreen.com

If you run into an issue with Scream Screens, send a message and include enough detail for us to reproduce the problem quickly.

Helpful details to include

  • Your device model
  • Your iPhone or Android version
  • The app version
  • A short description of what went wrong
  • Screenshots if they help explain it

Common help topics

  • App monitoring or Screen Time permissions are not enabled
  • Microphone permission is blocked for custom scream recording
  • Sound or vibration settings are not configured as expected
  • The selected reaction mode or scream choice needs to be updated
  • Premium purchase or restore is not appearing on iPhone

Response time

Typical response time is 1 to 3 business days.

Privacy

You can review the privacy policy here: Scream Screens Privacy Policy.

Terms

Terms of Service: Scream Screens Terms of Service.

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